● Crescent Events Co

Privacy Policy

Effective Date: October 20, 2026
Last Updated: October 20, 2026

1. Introduction

Crescent Events Co. (“Crescent Events Co.,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at https://crescentevents.ca/ or contact us through our Contact Us page.

Based in Cambridge, Ontario, Canada, Crescent Events Co. organizes cultural festivals, seasonal markets, community celebrations, business and leadership events, networking gatherings, and charitable initiatives.

By using our website, you acknowledge this Privacy Policy. Where required by applicable law, we will obtain consent for the collection, use, or disclosure of personal information.

2. Information We Collect

Our website includes a Contact Us form through which visitors can send us enquiries.

When you submit this form, we may collect the following information:

  • Name: To identify you when responding to your enquiry.

  • Phone Number: To contact you regarding your enquiry and, where you have provided the required consent, to send permitted SMS messages.

  • Email Address: To respond to your questions or requests.

  • Message: To understand your enquiry and provide an appropriate response.

We may also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device information, and website usage data, depending on the hosting configuration and any technologies enabled on the website.

Please do not include sensitive or confidential information in the Contact Us form.

3. How We Use Your Information

We may use the information collected through our website to:

  • Respond to enquiries and messages.

  • Contact you regarding a request you have submitted.

  • Provide information about our company, services, events, and initiatives when appropriate and permitted.

  • Send SMS communications where you have provided the required consent.

  • Maintain website security and troubleshoot technical issues.

  • Comply with applicable legal obligations and address legitimate business needs.

We do not sell personal information submitted through our website.

We will not use your personal information for purposes incompatible with those described in this Privacy Policy without obtaining any additional consent required by law.

4. Contact Form and Consent

Submitting the Contact Us form allows us to receive and respond to your enquiry.

Consent to receive SMS messages is separate from submitting a general enquiry. Where SMS consent is requested, the applicable disclosure will explain the nature of the messages, message frequency, possible message and data rates, and how to opt out.

You are not required to consent to promotional SMS messages to submit a general enquiry.

Where applicable, we may retain records of SMS consent, withdrawal of consent, and communication preferences to administer our messaging services and demonstrate compliance with relevant requirements.

5. SMS Privacy Policy

Crescent Events Co. respects the privacy of individuals who provide their mobile phone numbers and consent to receive text messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile information and SMS consent records will be handled in accordance with applicable privacy requirements and the purposes for which consent was obtained.

If you choose to receive SMS messages from Crescent Events Co., your mobile number may be used to send the types of messages described when you provide consent.

Message and data rates may apply. Message frequency will vary.

To opt out of SMS messages, reply STOP. For assistance, reply HELP, where supported by the messaging service.

We will respect applicable opt-out requests and maintain communication preferences as required.

6. Disclosure of Personal Information

We do not sell your personal information.

We may share limited information with service providers where reasonably necessary to operate our website, receive enquiries, maintain website security, or provide communications.

Depending on the services configured for our website, these providers may include website hosting companies, technical support providers, and email or SMS communication providers.

Such providers are expected to handle information appropriately and only for authorized purposes.

Mobile information and SMS consent are subject to the protections stated in the SMS Privacy Policy above. Text messaging originator opt-in data and consent will not be shared with third parties.

We may also disclose information where required by law, in response to lawful requests, or when necessary to protect our rights and security.

7. Cookies and Technical Information

Our website may use cookies or similar technologies to support website functionality, maintain security, and understand website performance.

The use of analytics or other tracking technologies depends on the services enabled on the website.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required by applicable law, we will provide appropriate information and choices concerning cookies and tracking technologies.

8. Third-Party Links

Our website may contain links to external websites, social media profiles, and our associated platforms, including IFCT, CHH – Community Hearts for Healthcare, and NEXPO.

When you visit an external website, its own privacy policy and practices apply. Crescent Events Co. does not control the privacy practices of independent third-party websites.

We encourage you to review the applicable privacy policy before providing personal information to any external service.

9. Data Security and Retention

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to respond to enquiries, fulfil the purposes described in this policy, maintain appropriate records, and comply with applicable legal requirements.

When personal information is no longer required, we take reasonable steps to securely delete it or anonymize it, subject to applicable retention obligations.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw consent to certain uses of your information.

  • Opt out of marketing communications.

  • Ask questions about how your personal information is collected, used, or disclosed.

  • Submit a privacy-related complaint or concern.

To make a request, please contact us using the contact details below. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website is intended to provide information about Crescent Events Co. and allow visitors to contact us.

We do not knowingly seek to collect children's personal information through the Contact Us form except where appropriate and permitted by applicable law.

If you believe a child has submitted personal information inappropriately, please contact us so we can review the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, communication practices, business operations, or applicable legal requirements.

Any updates will be published on this page, together with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or how Crescent Events Co. handles personal information, please contact us:

Crescent Events Co.

Office: 226-271-2787
Mobile: 548-398-7666
Email: crescent.events.ca@gmail.com
Website: https://crescentevents.ca/
Business Address: Cambridge, Ontario, Canada

Operating Hours: Monday–Saturday, 9:00 a.m.–9:00 p.m.

For SMS assistance, reply HELP where supported. To opt out of SMS messages, reply STOP.

Crescent Events Co. values your privacy and is committed to handling your personal information responsibly.